If you get an error in the video player saying that the stream cannot be found, please clear the browser's cache, cookies and temporary files from the top menu under Tools > Internet Options. You can also use another web browser to view the stream and/or reboot your machine. This usually occurs if you've previously watched the stream. The browser stores the location of the stream on our content distribution network, which periodically changes according to demand. Clearing the cache will allow the browser to find the new location on the network. If you are at work or using a public access point, they may be blocking the port on which the stream is delivered with a firewall. Contact the network administrator. Also, we have experienced some providers, namely WildBlue, that use caching servers to deliver content to their customers. This will prevent the player from finding the stream.