My Screen Keeps Freezing!

If your stream pauses and stops, simply click on the play button to reconnect.

If this happens frequently, it is usually due to a lack of bandwidth, slow internet connection or internet congestion. To test the speed of your internet connection, please run a test at, which will display a map of the United States. Click on the location nearest you highlighted by an orange/yellow pyramid to begin the test. This will show the speed of your internet connection. If your download speed is less than 1.0Mbps you may experience random interruptions in your stream.

If you are on a wireless connection, please connect directly to your router or modem. Wireless connections can work, but they are also subject to proximity, environmental noise (flourescent lights, microwaves, cordless phones, etc.) and physical obstructions (chimneys, walls, floors, furniture, etc.).